FEATURES OF CHINESE BUSINESS COMMUNICATION:
10 USEFUL TIPS FOR ENTREPRENEURS
China is a country which businessmen are pleased to visit in order to conclude a profitable contract. But it is not always possible to implement it because Russians and Chinese are significantly different in mentality and character peculiarities. For the deal to take place and to be advantageous for the Russian party, it is necessary to know some nuances of managing business negotiations.
HOW TO ORDER SAMPLES: 7 TIPS FROM 4YOU GLOBAL
It is necessary to consider the following:
It will be useful to preliminarily make the list of characteristics that the product should have and to determine the tool which will be used to test it.
It is better to send the parcel with samples to the private person. This will facilitate the procedure of passing customs.
Prior to deciding on the purchase of goods in large quantities, it is necessary to show its sample to experts — those people who are familiar with these types of products. After approval, it is necessary to show it to main clients.
To evaluate the sample correctly, one needs to take samples of competitors and give them for comparison to different specialists: purchasing managers, technicians, key clients. Sometimes they are sent to an independent laboratory for an official document with product indicators.
It is important that the sample the client sees is the same as the product for sale. Sometimes, a seemingly insignificant element (such as colour) can reduce client demand.
When testing some products one has to use them. It is reasonable to take such quantity of the goods for examination that one unused sample will remain.
To ensure that they do not arise, it is better to have a plan B: 2 samples of products must be delivered before the main batch of goods. One of them should be kept at home, another one — at the client's place.
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FORWARDING SAMPLESChinese companies are interested in wholesale sales and often send samples for free. Expensive products or equipment make an exception. But one will have to pay for the delivery of goods samples. Usually, the parcel from the Chinese People's Republic is delivered in 7–9 days. To calculate the cost of postal service, one needs to know the weight of the product and the size of the package. There are special calculators on the official websites of postal services.
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WHAT SHOULD ONE DO IF THE SAMPLES ARE LARGE OR HEAVY?It happens that samples cannot be delivered by post parcel. There are permissible limits of the service according to the size and the weight of the goods. In this case, the product sample can be delivered by sea, but the delivery will take from 35 to 40 days.
There is another option of testing — a trip of a specialist to the Celestial Empire to test the product directly on the production site. This method has an important advantage: the specialist can see the goods from different suppliers, compare them and choose the best one.